HCA 301 - PATIENT ADVOCACY CERTIFICATE PROGRAM (ONLINE)
Course Description
Earn a certificate in Patient Advocacy at the University of Miami in just 4 months. This certificate program prepares students for the Board Certified Patient Advocate (BCPA) certification examination while ensuring that students are fully informed about the scope of practice of the patient advocate.
The program is offered in an Online Self-Paced modality.
The program cost does not include registration for the Board Certified Patient Advocate (BCPA) certification examination. Board Certified Patient Advocate Information, including dates and costs, can be found on their website
Course Outline
- Role of the Patient Advocate
- Understanding the Patient Illness Experience
- Healthcare Communication and Professionalism
- Quality Care and Patient Safety
- Ethics in Healthcare
- Healthcare Financing
- Professional and Business Development
- Preparing to take the Board-Certified Patient Advocate (BCPA) Exam- Test Prep
Learner Outcomes
Upon successful completion of the Patient Advocacy Certificate program, the participant will be able to demonstrate proficiency in:
- Building public trust in the growing profession.
- Offering those who are already acting advocates an opportunity to enhance their knowledge.
- Providing foundation information for new advocates.
- Ensuring current and future advocates have an education program to support their desired goals.
Notes
Program is offered in a Self-Paced modality, as it allows learners to study on their own time throughout the week. However, the Program has a defined start and end date, with no option to extend completion beyond its published end date. In addition, to ensure learners are able to complete the Program within its published time frame, there are specified deadlines and due dates for assignment and assessments (exams) submissions (no extensions may be granted).
Career Services
The office of Professional Advancement (OPA) is excited to announce that in a partnership with the TOPPEL Career Center at the University of Miami are now offering to our students and alumni a comprehensive suite of career services available via our career services platform Handshake!
What is Handshake?
Handshake is a career services platform created for students and alumni to use in their career development. It's used by over 200,000 employees, including all Fortune 500 companies! Thousands of internships and job opportunities are posted on Handshake by employers specifically looking to hire students.
All students have a Handshake account that is automatically created for them once they begin their program of study at the U. Once you receive an email notification, all you have to do is log into Handshake to activate your account. Handshake will then recommend certain positions to you based on your profile allowing for easy searching. Comparing and updating your profile will provide Handshake with a better idea of which job interviews/internships listings you may be interested in.
Here are some of the awesome things you can do with Handshake:
- Apply for jobs & internships
- Register for career fairs, workshops, & info sessions
- Upload your resume for an online critique from the Toppel Career Center
- Research thousands of employers
- Network with recruiters and other students for career insights
Library Services
The office of Professional Advancement (OPA) is excited to announce that our students now have access to the Otto G. Richter Library services throughout the duration of their respective Certificate Programs.
Student online resources: https://www.library.miami.edu/
For accessing certain resources, students may need to go through UM IT authentication and enter their CaneID and passwords. Students can retrieve their CaneID and password at: https://caneidhelp.miami.edu/
Students are also able to check out books in person. To do so, they may stop by the Access Services desk to pick up a library card on their first visit to the Richter Library Building, located at Otto G. Richter Library Building, 1300 Memorial Drive, Coral Gables, Florida 33146